Skip to content
Let's Talk
Agriculture & natural resources

Waterresearch, results and real stories.

Water research covers households, utilities, purifier brands and development programmes. Access, quality, reliability and trust in the source decide how people use and pay for water.

See the case studies Download all as one PDF
  • 10case studies
  • 12markets
  • 2teams involved

What is shaping the industry

  1. 01Many households combine several water sources
  2. 02Trust in water quality drives purifier adoption
  3. 03Utilities are judged on reliability and billing

Who we research

HouseholdsUtility customersPurifier buyers and ownersCommunity water committeesWASH programme beneficiaries

Questions we answer

  1. Q1How do households source and store water?
  2. Q2What drives purifier purchase and replacement?
  3. Q3How satisfied are utility customers?
  4. Q4Did a WASH programme change behaviour?
Australia1 case studies Hong Kong1 case studies India5 case studies Indonesia1 case studies Malaysia1 case studies New Zealand1 case studies Taiwan1 case studies United Kingdom1 case studies Egypt1 case studies Saudi Arabia1 case studies South Africa1 case studies United Arab Emirates1 case studies Markets in these case studies
  • India5
  • Indonesia1
  • United Kingdom1
  • United Arab Emirates1
  • Saudi Arabia1
  • South Africa1
  • Egypt1
  • Hong Kong1
  • Malaysia1
  • Taiwan1
  • Australia1
  • New Zealand1
Case studies

Water case studies.

All teams 10 Market Research 7 IT & Development 3
  1. 01case ResearchListening to households before reforming a city water utilityA municipal water utility 10 weeks
  2. 02case ResearchHow families choose a home water purifierA water purifier brand 8 weeks
  3. 03case TechnologyChecking whether rural piped water schemes are still workingA state water and sanitation mission 12 weeks
  4. 04case ResearchImproving the customer experience of a water companyA regional water and sewerage company Ongoing programme
  5. 05case ResearchPublic attitudes to desalinated and recycled waterA national water authority 7 weeks
  6. 06case TechnologyDigitising meter reading and billing for a water boardA city water supply board 6 months
  7. 07case ResearchEvaluating water and sanitation facilities in schoolsAn international NGO 10 weeks
  8. 08case ResearchRepositioning a bottled water brand in a crowded marketA bottled water brand 6 weeks
  9. 09case TechnologyLinking asset maintenance to financial reporting for a water operatorA private water treatment operator 5 months
  10. 10case ResearchTesting households’ readiness for smart water metersA water technology company 7 weeks

More in agriculture & natural resources

Agriculture Fishing Horticulture Tobacco Wood & timber Mining Pulp & paperAll 58 industries

Planning work in water?

Tell us about your objectives. We'll recommend an approach and confirm feasibility within one working day.

Request a QuoteTalk to an Expert