Industry overview
What is shaping horticulture
Horticulture spans fruit, vegetables, flowers and plantation crops, with fast-moving prices and a high risk of post-harvest loss. Growers sell through mandis, traders and increasingly direct-to-buyer channels.
- Prices swing daily in mandi markets
- Post-harvest handling decides how much produce reaches buyers
- Organised retail and exporters set new quality standards
Client background
A research institute, working in Maharashtra, Karnataka & Madhya Pradesh. Client identity is withheld to protect confidentiality.
- Organisation
- A research institute
- Sector
- Horticulture
- Team engaged
- Market Research
- Services
- Government research, Quantitative research, Data processing & analytics
Client challenge
Loss estimates for perishable crops varied widely between reports. The institute needed field evidence on where and why losses occurred, to guide storage and processing policy.
Research objectives
- Deliver on the brief: measuring post-harvest losses in tomatoes and onions.
- Understand the views, needs and behaviour of farmers.
- Understand the views, needs and behaviour of traders.
- Measure how widespread each pattern is, and explain the reasons behind it.
- Give the client evidence it can act on within 10 weeks.
Target audience
The work focused on 1,500 farmers and 300 traders.
- farmers1,500
- traders300
Audiences we typically reach in horticulture
Growers and orchard ownersCommission agents and tradersNurseriesFresh-produce retailersExporters and packhouses
Geographic coverage
Coverage: Maharashtra, Karnataka & Madhya Pradesh. Market: India.
- India
Research methodology
A mixed-method design: structured research measured how widespread each pattern was, and qualitative conversations explained why.
- 1Brief
- 2Farmer survey
- 3Trader survey
- 4Storage observation
- 5Insight
We surveyed farmers and traders on harvesting, grading, storage, transport and sales, and observed storage conditions on a sample of farms. Losses were recorded at each stage using consistent definitions.
Government researchQuantitative researchData processing & analytics
Sampling strategy
- farmers
- 1,500
- traders
- 300
- Business respondents were screened on role, company size and involvement in the decision before being invited.
- Respondents were selected across Maharashtra, Karnataka & Madhya Pradesh using quotas set in advance for each location and respondent type, so no single area or group dominated.
- Qualitative participants were recruited purposively to cover the full range of experiences that mattered, rather than for statistical representation.
Data collection
- Trained local-language interviewers conducted interviews in person, supervised in the field.
- Interviews and discussions were led by experienced moderators using a guide agreed with the client.
- Auditors and mystery shoppers followed a standard checklist, recording evidence at each visit.
Data quality & validation
- Back-checks on a share of completed interviews
- Time and location checks on field interviews
- Supervisor accompaniment in the field
- Recordings and transcripts for every session
- Re-screening of qualitative recruits
- Photo or document evidence for audit points
- Second-reviewer checks on scores
- Logic and range checks on the final data
- Work carried out under our ISO 20252 quality procedures
Data analysis
- Cross-tabulation by key groups and locations
- Significance testing on the differences that mattered
- Thematic coding of interviews and discussions
- Journey and decision mapping
- Interactive dashboard for ongoing tracking
Key findings
- Onion losses were concentrated in on-farm storage, while tomato losses peaked in transport and handling.
Consistent definitions of “loss” across stages made the results comparable and credible.
Recommendations
- Build on the core insight: consistent definitions of “loss” across stages made the results comparable and credible.
- Share the findings with the teams closest to customers so they can act quickly.
Business impact
- The institute’s recommendations differed by crop instead of proposing one solution for all.
Impact is described qualitatively.
Deliverables & next steps
- Insight report and management presentation
- Cleaned data file and data tables
- Interactive dashboard
- Evaluation findings with programme recommendations
- Repeat the measure after changes are in place to track progress.
- A natural follow-on question: how do consumers buy fresh produce today?
Client identity is withheld to protect confidentiality.