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Energy & utilities

Petroleum, oil & gasresearch, results and real stories.

Oil marketing companies, lubricant brands and city gas distributors compete on forecourt experience, product trust and mechanic recommendations.

See the case studies Download all as one PDF
  • 10case studies
  • 12markets
  • 3teams involved

What is shaping the industry

  1. 01Forecourt experience shapes fuel brand loyalty
  2. 02Mechanics drive lubricant brand choice
  3. 03City gas adoption depends on safety confidence and convenience

Who we research

Fuel customersForecourt staff and dealersMechanics and workshopsFleet ownersCity gas customers

Questions we answer

  1. Q1How does the forecourt experience compare?
  2. Q2Which lubricant brands do mechanics push?
  3. Q3What drives city gas connections?
  4. Q4Are outlets following service standards?
India5 case studies Indonesia1 case studies Japan1 case studies Malaysia1 case studies Switzerland1 case studies United Kingdom1 case studies Egypt2 case studies Qatar1 case studies Saudi Arabia2 case studies South Africa1 case studies United Arab Emirates1 case studies United States1 case studies Markets in these case studies
  • India5
  • Egypt2
  • Saudi Arabia2
  • Indonesia1
  • United Arab Emirates1
  • South Africa1
  • Qatar1
  • United Kingdom1
  • Switzerland1
  • United States1
  • Japan1
  • Malaysia1
Case studies

Petroleum, oil & gas case studies.

All teams 10 Market Research 8 IT & Development 1 Accounts & Finance 1
  1. 01case ResearchMystery shopping a national fuel retail networkAn oil marketing company Quarterly programme
  2. 02case ResearchUnderstanding how mechanics recommend engine oilA lubricants brand 10 weeks
  3. 03case ResearchWhy households delay switching to piped natural gasA city gas distribution company 7 weeks
  4. 04case ResearchAssessing safety culture among offshore and onshore contractorsAn oil and gas operator 10 weeks
  5. 05case TechnologyBuilding a loyalty app for fuel station customersA fuel retailer 6 months
  6. 06case ResearchIdentifying local suppliers for an oil and gas operatorAn oil and gas operator 10 weeks
  7. 07case ResearchImproving LPG delivery and service experienceAn oil marketing company 6 weeks
  8. 08case ResearchInvestor views on an energy company’s transition strategyA listed oil and gas company 6 weeks
  9. 09case FinanceSimplifying tax compliance for a fuel dealer network partnerA multi-outlet fuel dealership group Ongoing
  10. 10case ResearchUnderstanding community health concerns near a refineryA refinery operator 7 weeks

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