Skip to content
Let's Talk
Financial, health & professional services

Insuranceresearch, results and real stories.

Insurance is bought for peace of mind and judged at the moment of a claim. Agents, digital journeys and claims experience shape trust.

See the case studies Download all as one PDF
  • 10case studies
  • 3markets
  • 4teams involved

What is shaping the industry

  1. 01Many buyers do not fully understand their policies
  2. 02Claims experience defines the brand
  3. 03Agents remain important alongside digital

Who we research

Policy buyers and holdersClaimantsAgents and advisersProspectsScheme beneficiaries

Questions we answer

  1. Q1How do people choose a policy?
  2. Q2How was the claims experience?
  3. Q3What do agents need?
  4. Q4Will this product be understood?
India9 case studies Saudi Arabia1 case studies United Arab Emirates1 case studies Markets in these case studies
  • India9
  • United Arab Emirates1
  • Saudi Arabia1
Case studies

Insurance case studies.

All teams 10 Market Research 6 Digital Marketing 1 IT & Development 2 Accounts & Finance 1
  1. 01case ResearchIllustrativeHow families buy health insuranceA health insurer 6 weeks
  2. 02case ResearchIllustrativeUnderstanding the claims experienceA general insurer 6 weeks
  3. 03case ResearchIllustrativeWhat keeps insurance agents activeA life insurer 6 weeks
  4. 04case ResearchIllustrativeTesting a pay-as-you-drive motor policyA motor insurer 4 weeks
  5. 05case DigitalIllustrativeOnline acquisition for term insuranceA life insurer 6 months
  6. 06case ResearchIllustrativeSatisfaction among insurance brokersA commercial insurer 5 weeks
  7. 07case TechnologyIllustrativeA claims workflow systemA health insurance TPA 6 months
  8. 08case TechnologyIllustrativeInsurance awareness among rural householdsA microinsurance programme 8 weeks
  9. 09case FinanceIllustrativeFinancial reporting support for an insurance brokerAn insurance broking firm Ongoing
  10. 10case ResearchIllustrativeBrand tracking for a new insurerA new digital insurer Quarterly

More in financial, health & professional services

Education Financial services Healthcare Professional servicesAll 58 industries

Planning work in insurance?

Tell us about your objectives. We'll recommend an approach and confirm feasibility within one working day.

Request a QuoteTalk to an Expert