Industry overview
What is shaping chemical
Chemical and specialty materials companies sell to formulators, manufacturers and procurement teams who need technical support, consistency and safe handling as much as price.
- Technical service is a key reason buyers stay
- Procurement teams compare total cost, not just price
- Safety and regulatory compliance shape supplier choice
Client background
A water treatment chemicals company expanding in the Gulf, working in Saudi Arabia, UAE, Qatar & Egypt. Client identity is withheld to protect confidentiality.
- Organisation
- A water treatment chemicals company expanding in the Gulf
- Sector
- Chemical
- Team engaged
- Market Research
- Services
- Research consultancy, Business panel, Financial modelling
Client challenge
The company wanted to prioritise industries for growth but lacked reliable estimates of demand by sector.
Research objectives
- Deliver on the brief: sizing the market for water treatment chemicals in industry.
- Uncover the motivations and barriers people do not state in a survey.
- Give the client evidence it can act on within 7 weeks.
Target audience
Scope: 35 expert interviews across six industries.
Audiences we typically reach in chemical
Formulators and R&D teamsProcurement managersPlant and production headsDistributorsSafety officers
Geographic coverage
Coverage: Saudi Arabia, UAE, Qatar & Egypt. Markets: Saudi Arabia, United Arab Emirates, Qatar and Egypt.
- Saudi Arabia
- United Arab Emirates
- Qatar
- Egypt
Research methodology
A qualitative design, built to uncover motivations, decision processes and the language people actually use.
- 1Brief
- 2Desk research
- 3Expert interviews
- 4Bottom-up model
- 5Insight
We combined industry data with interviews with plant engineers and treatment specialists to estimate consumption by industry, then built a transparent model with key assumptions.
Research consultancyBusiness panelFinancial modelling
Sampling strategy
- Business respondents were screened on role, company size and involvement in the decision before being invited.
- Online respondents were drawn from verified panel members who matched the screening criteria, with quotas on key profile attributes.
- Qualitative participants were recruited purposively to cover the full range of experiences that mattered, rather than for statistical representation.
Data collection
- expert interviews
- 35
- The online survey was mobile-friendly and offered in respondents' languages.
- Interviews and discussions were led by experienced moderators using a guide agreed with the client.
- Secondary sources and client data were compiled and cross-checked before modelling.
Data quality & validation
- Digital fingerprinting and duplicate checks
- Attention, speed and straight-lining checks
- Review of open-ended answers
- Recordings and transcripts for every session
- Re-screening of qualitative recruits
- Logic and range checks on the final data
- Work carried out under our ISO 20252 quality procedures
Data analysis
- Thematic coding of interviews and discussions
- Journey and decision mapping
- Market model built from secondary data and primary evidence
Key findings
- Desalination, food processing and district cooling showed the strongest growth potential relative to competition.
Transparent assumptions made the model useful for planning, not just reporting.
Recommendations
- Build on the core insight: transparent assumptions made the model useful for planning, not just reporting.
- Focus effort where the evidence was strongest: desalination, food processing and district cooling showed the strongest growth potential relative to competition.
- Re-measure after the changes to confirm the effect.
Business impact
- The company focused its sales expansion on those sectors.
What changed in the business as a result of the work. Impact is described qualitatively.
Deliverables & next steps
- Insight report and management presentation
- Cleaned data file and data tables
- Repeat the measure after changes are in place to track progress.
- A natural follow-on question: how is supplier safety perceived?
Client identity is withheld to protect confidentiality.